8bed's Privacy Policy

1. Scope of Information Collection

When you create an account and use our services on 8bed, we collect certain personal information. Collecting this information helps us provide you with the best service, keep your account secure, and meet relevant legal obligations.

Registration Information

When you open an account on 8bed, we collect the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address and nationality
• National ID card or passport details (when identity verification is required)

Financial Information

To process deposits and withdrawals, we collect information related to your payment methods — such as your bKash, Nagad, Rocket, or Upay account numbers and transaction history. We never store your full bank PIN or password.

Automatically Collected Information

When you use our platform, certain information is automatically collected through technical means:

• IP address and device type
• Browser type and version
• Logs of your activity on the platform (which games you played, when you logged in, etc.)
• Information obtained from cookies and similar tracking technologies

2. Purpose of Using Information

We use your personal information only for the following legitimate purposes, and it is never used beyond the permitted scope:

Service Operation and Improvement

• Creating, verifying, and managing your account
• Processing deposit and withdrawal transactions
• Improving gaming service quality and developing new features
• Resolving technical issues and providing customer support

Security and Fraud Prevention

• Preventing unauthorized access to accounts
• Detecting and preventing suspicious transactions
• Conducting necessary verification processes to prevent money laundering
• Verifying age to prevent minors from using the platform

Personalized Experience

Based on your preferences and play history, we may provide you with relevant game recommendations, promotional offers, and service information. The option to opt out of such communications is always available in your account settings.

Legal and Regulatory Compliance

We retain your information to comply with applicable laws and regulations and to provide necessary information upon request from any legitimate authority.

3. Data Storage and Security

8bed takes industry-standard technical and organizational measures to protect your privacy. Our platform uses SSL encryption technology, which keeps your information secure while it is transmitted over the internet.

Data Retention Period

We retain your personal information only for as long as it is needed to fulfill the purposes described in this policy, or as required by legal obligations. Even after your account is closed, certain information may be retained for a period of time due to legal requirements.

Technical Security Measures

• SSL/TLS encryption — all data transmissions are encrypted
• Firewall and intrusion detection systems
• Secure and encrypted data storage
• Regular security audits and updates
• Two-factor authentication

Staff Access to Information

Our staff can only view your information when it is strictly necessary for their work. All staff operate under strict confidentiality agreements and receive regular data protection training.

4. Sharing Information with Third Parties

8bed never sells your personal information or shares it with third parties for commercial purposes. However, information may be shared in the following limited circumstances:

Service Providers

Partners involved in payment processing (bKash, Nagad, Rocket, Upay, and bank transfers), game providers, and technology partners assist us in operating our services. They are also contractually bound to follow the same standards of privacy and security.

Legal Requirements

If a court, government authority, or law enforcement agency lawfully requests information, we are required to provide it in accordance with applicable law. In such situations, we will try to notify you to the extent possible, though legal obligations may not always allow this.

Business Changes

If there is a significant change in 8bed's ownership or operations (such as a merger or acquisition), your information may be transferred to the new managing party. We will notify you in advance in such cases.

5. Cookies Policy

The 8bed website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your experience using the platform.

Types of Cookies We Use

• Essential cookies: Required for the platform's core functionality — login sessions, security tokens, etc.
• Functional cookies: For remembering your preferences (language, theme).
• Analytics cookies: For understanding platform usage statistics, which helps improve our services.

You can control cookies by changing your browser settings. However, disabling essential cookies may cause some platform features to not work properly.

6. Your Rights

You have certain important rights over your personal information. 8bed respects these rights and is committed to helping you exercise them.

Right to Access Information

You have the right to know what information we hold about you. If you contact our support team, we will let you know within a reasonable time.

Right to Correct Information

If any information in your account is incorrect or incomplete, you can have it corrected with the help of our support team.

Opt Out of Marketing Communications

You can stop receiving promotional emails or messages at any time. This can be done through your account settings or by contacting the support team.

Right to Close Your Account

You may close your 8bed account if you wish. In that case, we will delete all information except what is legally required to be retained. Any pending withdrawals will be settled before the account is closed.

7. Protection of Minors

8bed strictly provides services only to persons aged 21 or older. We actively take age verification steps to prevent minors from registering and participating. If a person registers with false age information and this is later proven, their account will be closed immediately and the relevant information may be reported to the appropriate authorities.

We do not intentionally collect any personal information from minors. If you believe we hold information about a minor, please notify our support team immediately.

8. International Data Transfers

8bed serves users in Bangladesh, but our technology infrastructure may operate on servers located in various countries. If your information is transferred to servers outside Bangladesh, we ensure that appropriate safeguards are in place for that transfer and that the information remains protected in accordance with this privacy policy.

9. Changes to This Policy

8bed may update this privacy policy from time to time. If there are any significant changes, we will notify you by email or through a notice on the platform. Continued use of the platform after changes have been made will be considered your agreement to the updated policy.

The "Last Updated" date at the top of this page always indicates the date of the most recent review. We also keep records of previous versions, which can be shown upon request.

10. Complaints and Contact

If you have any questions, concerns, or complaints regarding your privacy, please contact us. Our team will review your matter and respond as soon as possible.

To contact our data protection team, email us at: [email protected]

You can also discuss any privacy-related matter directly through our 24/7 live chat support.